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155+ Google ReviewsCPO Licensed · C-10537740+ Years10,000+ Pools ServicedFamily-Owned & Operated
Meet the team

The family running Florida's Best Pools.

Two generations of South Florida pool service experience. CPO-licensed. Hands-on ownership. Same techs on your pool, week after week.

Joe Ford, Owner & Operator
Owner · 25+ yrs experience

Joe Ford

Owner & Operator

Joe Ford is the owner of Florida's Best Pools, a family-owned pool service company his father started in 1986 in Boca Raton, Florida. Joe grew up on the route — riding along on weekly stops, learning chemistry from his father, and watching what separates a sustainable South Florida pool service company from a transient one.

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Sydney Ford, Account Manager & Co-Owner
Account Manager · 10+ yrs experience

Sydney Ford

Account Manager & Co-Owner

Sydney Ford manages client relationships at Florida's Best Pools. She's the person on the other end of the phone when a homeowner calls for a free on-site pool evaluation, the one who walks new clients through exactly what's included in a flat-rate weekly pool cleaning service, and the one who follows up when a visit doesn't meet the standard the company promised.

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Matt Balog, Founder & Lead Pool Technician
Lead Technician · 35+ yrs experience

Matt Balog

Founder & Lead Pool Technician

Matt Balog has been cleaning pools since he was a kid. His father — a licensed Florida swimming pool maintenance and repair contractor since 1989 — taught him the trade from the ground up: water chemistry, equipment mechanics, how to read a filter pressure gauge, what a failing pump sounds like two months before it fails. Pool service wasn't a job Matt took on. It was the family business.

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Service Manager · 10+ yrs experience

Ronald Liddell

Service Manager

Ronald Liddell manages the operational backbone of Florida's Best Pools — route scheduling, technician dispatch, and the chemical inventory that keeps every service truck properly stocked for every visit. His background is in logistics, and he applies that discipline directly to the challenge of running consistent weekly pool service across dozens of South Florida routes.

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Doug Santiago, Field Technician Trainer — Commercial Accounts
Field Trainer · 15+ yrs experience

Doug Santiago

Field Technician Trainer — Commercial Accounts

Doug Santiago handles Florida's Best Pools' commercial accounts — hotels, HOAs, and community pools — and trains field technicians on the protocols that separate compliant, professional service from liability exposure. His specialty is Florida Department of Health pool code compliance: the documentation, chemistry standards, and inspection procedures that commercial pool operators are legally required to maintain.

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Technician · 5+ yrs experience

Max Foreman

Pool Technician

Max Foreman is a residential pool technician at Florida's Best Pools, running weekly cleaning and maintenance routes across South Florida. Every visit follows the company's documented protocol: full chemistry test, skim, brush, vacuum, basket service, equipment check, and a photo-documented report sent to the homeowner the same day.

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Technician · 5+ yrs experience

Brandon Brown

Pool Technician

Brandon Brown is a residential pool technician at Florida's Best Pools, executing weekly pool cleaning and maintenance visits across South Florida routes. His work follows the company's full documented protocol on every visit — chemistry, equipment, and a same-day photo report to the homeowner.

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Technician · 5+ yrs experience

Robert Couey

Pool Technician

Robert Couey runs residential pool service routes for Florida's Best Pools, covering weekly cleaning, chemistry balancing, and equipment inspection across South Florida. Every visit ends with a photo-documented report emailed directly to the homeowner.

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Executive Assistant · 5+ yrs experience

Susan Cordero

Executive Assistant

Susan Cordero handles scheduling, client inquiries, and day-to-day customer care coordination at Florida's Best Pools. She's often the first point of contact for new clients calling to schedule a free on-site evaluation, and the person coordinating follow-up when service questions come in.

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